Multiple Levels of Access
The IPsmarx Call shop Solution
comes equipped with three levels of access; Administrator, Callshop Owner, and Operator. There is a unique URL for all levels of acces. Administrators have the ability to limit the rights of each user and control available options, including number of booths available and permission to view CDR and balance or receive incoming calls and video calls.
Our internal RADIUS server for AAA (Accounting, Authorization, and Authentication) procedures guarantees optimal performance and outstanding billing functionality. This feature is compliant with RFC-2865 industry standard. Callshop operators can also add additional charges, such as internet usage, to each bill and print the bills/receipts in the callshops themselves.
Callshop Administrators have the flexibility to offer prepaid or postpaid services.
With the IPsmarx Callshop Solution, operators may activate or deactivate a booth at anytime. They can also allow a booth to receive incoming calls. All parties have the ability to disconnect a call at anytime.
The IPsmarx user-friendly rate management feature allows Administrators to define their selling rates and make them available to Callshop Owners and Operators. Callshop Owners and Operators then have the ability to set their mark up based on the pre-defined rate.
Flexible CDR Reporting
The CDR, Call Detail Record, is an enhanced reporting tool which enables administrators, callshop owners, and operators to view call details, cost, profit, and duration of each call.
With this feature, operators have the ability to quickly look up rates based on a phone number. For example, if a customer would like to call a US number, the operator may enter this number in the system and they will be able to let the customer know how many minutes they can talk for a specific dollar amount.
Note that the callshop solution is an add-on module to the softswitch. For a complete list of softswitch features, click here.