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  • Class 5 VoIP Softswitch for Internet Residential Telephony Services

    Class 5 Softswitch with Billing, Reseller Management and More Modules

    Class 5 Softswitch

    The IPsmarx Class 5 Softswitch is an all-in-one solution that enables service providers to deliver high quality, feature-rich residential VoIP services to residential and small office/home office (SOHO) customers equipped with IP-enabled devices such as landline IP phones, IP adaptors or smartphone devices.

    Request a Personal Demo
    residential voip

    Residential Calling Features

    VoIP service providers can offer full-featured IP phone services to residential and SOHO (small office/home office) clients with enhanced features such as E-911 emergency service, voicemail,  call monitoring, call holding, call transferring and more

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    All-in-One Solution

    The IPsmarx Class 5 Softswitch gives you all the tools needed to deliver, manage, monitor and bill for VoIP services in a single platform, which is easily managed from a user-friendly web interface.

    Client Management
    Call Management
    Call Monitoring and Reporting Tools
    Integrated Billing

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    Class 5 Softswitch
    IP to IP in Network Calling

    Attract Customers with Free In-Network IP-IP Calling

    Using the IPsmarx Class 5 Softswitch, you can offer customers attractive free in-network IP to IP calling, including international calling.

    For example, if you have a customer in New York with family in Lagos that is also using your IP service, both of these customers can call each other for free.

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    Control Revenue and Costs with Integrated Billing and Invoicing

    The IPsmarx Class 5 Softswitch gives you the tools you need to manage billing and invoice customers, including:

    AAA Billing (Authentication, Authorization, & Accounting)
    ASR, ACD and CDR Reporting
    Package Billing For Flexible Payment Plans and Charges Per Destination

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    finance v2 - updated
    Apps for Android, Apple, Blackberry and Windows

    Future-Proof Your Service with Cutting Edge Mobile VoIP

    Extend your residential and SOHO VoIP service into the growing mobile VoIP space using the IPsmarx Breeze family of feature-rich mobile dialers.

    Breeze Mobile VoIP Solution

    Core Features

    The IPsmarx Class 5 Softswitch includes all of the following features.

    Customer Experience

    • Call Forwarding
    • Call Waiting
    • Customer Web-portal
    • E-911 Emergency Service
    • Music On Hold
    • Residential Account Management
    • Three-Way Conferencing
    • Unconditional Call Forwarding
    • Unified Messaging
    • Voicemail Plus

    Call Management

    • Carrier Failover Support
    • Fax & Video Support
    • Port Limitation Support
    • Prefix-Based Routing
    • Priority-Based Routing
    • SIP Proxy with Topology Hiding
    • Unlimited Multiple Carrier Support


    • Advanced Taxation System
    • Flexible Payment Structure
    • Integrated RADIUS-based Billing
    • Promotion Management Tool
    • Rounding Charge Support

    System Management

    • Application Manager
    • Carrier Grade Reliability & Compatibility
    • Centralized Web Based Administration
    • Customer Service Agent Management
    • Data Encryption for Critical Data Storage
    • Distributed Architecture
    • Email Notification System
    • High-Level Codec & Protocol Compatibility
    • Multiple Levels of User Access
    • Online Backup System
    • Transport Layer Security (TLS)
    • Unified Customer Management

    Monitoring and Reporting

    • ACD (Average Call Duration)
    • ASR (Average Success Ratio)
    • CDR (Call Detail Record)
    • Country/City Reports
    • Customer Reports
    • Real-Time Monitoring Tool
    • Security Logs
    • Unsafe Account Monitoring


    IPsmarx solutions empower VonoCall to build a successful global VoIP business based on customer satisfaction.

    Download Case Study

    Custom Features

    Choose from the following features to customize a bundle tailored to your business model.

     Customer Experience

    • Additional IVR Languages
    • Custom Welcome IVR
    • Mobile Top Up
    • Mobile Top Up Through IVR
    • Recharge Through IVR
    • Sign Up Through IVR
    • SMS Notifications
    • Speed Dial
    • Transfer Card Balance

      Call Management

    • DID Forwarding
    • DID2IP
    • Direct DID
    • Hunt-Stop & Route Suspension
    • IP Video Support
    • Least Cost Routing (LCR)
    • Multi-Dial Plan

     System Management

    • Advanced RTP Management
    • Auto-Provisioning
    • Class 5 Server
    • H323 Support
    • Redundancy
    • SIP Card
    • Spanish Platform
    • Support Ticketing System


    • Auto Recharge/Recurring Billing
    • Disconnect Fee
    • Invoicing
    • Minute Shrinking
    • Package Billing
    • Step Billing
    • Unified Invoicing

     Resellers and Agents

    • Reseller Management
    • Payment Based Reseller
    • PINless Reseller
    • Reseller Web Portal
    • Retail Store Recharge Through IVR
    • Usage Based Reseller
    • White Label Reseller



    • Gift Card
    • Bonus Points
    • Promotion & Discount Tool
    • Message Board
    • Referral Program Management


    • Customer Portal
    • E-Store