Class 5 VoIP Softswitch for Internet Residential Telephony Services

Class 5 Softswitch with Billing, Reseller Management and More Modules

Class 5 Softswitch

The IPsmarx Class 5 Softswitch is an all-in-one solution that enables service providers to deliver high quality, feature-rich residential VoIP services to residential and small office/home office (SOHO) customers equipped with IP-enabled devices such as landline IP phones, IP adaptors or smartphone devices.

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residential voip

Residential Calling Features

VoIP service providers can offer full-featured IP phone services to residential and SOHO (small office/home office) clients with enhanced features such as E-911 emergency service, voicemail,  call monitoring, call holding, call transferring and more

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All-in-One Solution

The IPsmarx Class 5 Softswitch gives you all the tools needed to deliver, manage, monitor and bill for VoIP services in a single platform, which is easily managed from a user-friendly web interface.

Client Management
Call Management
Call Monitoring and Reporting Tools
Integrated Billing

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Class 5 Softswitch
IP to IP in Network Calling

Attract Customers with Free In-Network IP-IP Calling

Using the IPsmarx Class 5 Softswitch, you can offer customers attractive free in-network IP to IP calling, including international calling.

For example, if you have a customer in New York with family in Lagos that is also using your IP service, both of these customers can call each other for free.

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Control Revenue and Costs with Integrated Billing and Invoicing

The IPsmarx Class 5 Softswitch gives you the tools you need to manage billing and invoice customers, including:

AAA Billing (Authentication, Authorization, & Accounting)
ASR, ACD and CDR Reporting
Package Billing For Flexible Payment Plans and Charges Per Destination

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finance v2 - updated
Apps for Android, Apple, Blackberry and Windows

Future-Proof Your Service with Cutting Edge Mobile VoIP

Extend your residential and SOHO VoIP service into the growing mobile VoIP space using the IPsmarx Breeze family of feature-rich mobile dialers.

Breeze Mobile VoIP Solution

Core Features

The IPsmarx Class 5 Softswitch includes all of the following features.

Customer Experience

  • Call Forwarding
  • Call Waiting
  • Customer Web-portal
  • E-911 Emergency Service
  • Music On Hold
  • Residential Account Management
  • Three-Way Conferencing
  • Unconditional Call Forwarding
  • Unified Messaging
  • Voicemail Plus

Call Management

  • Carrier Failover Support
  • Fax & Video Support
  • Port Limitation Support
  • Prefix-Based Routing
  • Priority-Based Routing
  • SIP Proxy with Topology Hiding
  • Unlimited Multiple Carrier Support


  • Advanced Taxation System
  • Flexible Payment Structure
  • Integrated RADIUS-based Billing
  • Promotion Management Tool
  • Rounding Charge Support

System Management

  • Application Manager
  • Carrier Grade Reliability & Compatibility
  • Centralized Web Based Administration
  • Customer Service Agent Management
  • Data Encryption for Critical Data Storage
  • Distributed Architecture
  • Email Notification System
  • High-Level Codec & Protocol Compatibility
  • Multiple Levels of User Access
  • Online Backup System
  • Transport Layer Security (TLS)
  • Unified Customer Management

Monitoring and Reporting

  • ACD (Average Call Duration)
  • ASR (Average Success Ratio)
  • CDR (Call Detail Record)
  • Country/City Reports
  • Customer Reports
  • Real-Time Monitoring Tool
  • Security Logs
  • Unsafe Account Monitoring


IPsmarx solutions empower VonoCall to build a successful global VoIP business based on customer satisfaction.

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Custom Features

Choose from the following features to customize a bundle tailored to your business model.

 Customer Experience

  • Additional IVR Languages
  • Custom Welcome IVR
  • Mobile Top Up
  • Mobile Top Up Through IVR
  • Recharge Through IVR
  • Sign Up Through IVR
  • SMS Notifications
  • Speed Dial
  • Transfer Card Balance

  Call Management

  • DID Forwarding
  • DID2IP
  • Direct DID
  • Hunt-Stop & Route Suspension
  • IP Video Support
  • Least Cost Routing (LCR)
  • Multi-Dial Plan

 System Management

  • Advanced RTP Management
  • Auto-Provisioning
  • Class 5 Server
  • H323 Support
  • Redundancy
  • SIP Card
  • Spanish Platform
  • Support Ticketing System


  • Auto Recharge/Recurring Billing
  • Disconnect Fee
  • Invoicing
  • Minute Shrinking
  • Package Billing
  • Step Billing
  • Unified Invoicing

 Resellers and Agents

  • Reseller Management
  • Payment Based Reseller
  • PINless Reseller
  • Reseller Web Portal
  • Retail Store Recharge Through IVR
  • Usage Based Reseller
  • White Label Reseller



  • Gift Card
  • Bonus Points
  • Promotion & Discount Tool
  • Message Board
  • Referral Program Management


  • Customer Portal
  • E-Store