Cloud-Based Multi-Tenant IP-PBX Software

VoIP Solution With Enterprise Voice Features and Service Provider Management Tools

Cloud-Based Multi-Tenant IP-PBX

The IPsmarx Multi-Tenant IP-PBX enables providers to deliver reliable, feature-rich and mobile-capable IP-PBX services to business clients and resellers from a single all-in-one solution, which is easily managed from a central web interface. The solution is multi-tenant, which means it can provide services to multiple premises. These premises can be those of a single client or multiple clients.

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multi-tenant ip-pbx

Enterprise and PBX Calling Features

VoIP providers can deliver essential PBX features like voicemail, 3-way calling, call forwarding, call parking, call pickup, call transfer, call waiting, and more.

Additionally, advanced enterprise features like extension monitoring, call screening, caller ID routing and line sharing (key system) can be included.

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All-in-One Solution: Integrated Billing, Call Management and More

The IPsmarx Multi-Tenant IP-PBX equips providers with everything they need to deliver, manage, monitor and bill for competitive PBX services in a single platform.

Client Management
Call Management
Integrated Billing
Call Monitoring and Reporting Tools

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Class 5 Softswitch
internet to IP Phone

Easy Deployment and Service Delivery

Deployment is easy with auto-provisioning and cloud-based service delivery. No costly hardware needs to be set up at the customer’s location, which translates to huge savings for the service provider as well as their customers.

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Seamlessly Integrated E-Commerce Portals

With the IPsmarx Multi-Tenant IP-PBX, service providers gain a complete ecommerce portal that facilitates easy client registrations and enables secure payments. A customizable solution, the ecommerce portal adapts to the service provider’s brand.

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Apps for Android, Apple, Blackberry and Windows

Capitalize on Emerging Trends: BYOD and Mobile VoIP

As more SMBs and enterprises continue to adopt mobile BYOD (bring your own device) practices, service providers that facilitate these practices stand to benefit. The IPsmarx Multi-Tenant IP-PBX can be integrated with the IPsmarx Breeze Mobile VoIP Solution to provide mobile VoIP services to employee mobile devices.

Mobile VoIP App

Enhance Your Offering with SIP Trunking and Class 5 Service

The IPsmarx SIP Trunking Solution allows PBX providers to deliver robust VoIP services to their SMB and enterprise clients. Alternatively,  providers can deliver standard Class 5 VoIP services to small office/home office clients who do not require the full range of PBX features.

SIP Trunking Class 5 Softswitch
voip call

Core Features

The IPsmarx Multi-Tenant IP-PBX includes the following features.

PBX Features

  • 3 Way Calling
  • 4-Digit Dialing
  • 7-Digit Dialing
  • Auto Attendant
  • Auto Attendant Bypass
  • Auto Provisioning
  • Call Forwarding
  • Call Parking
  • Call Pickup
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Dial by name directory
  • DID Assignment
  • Direct Phone Number Assignment
  • E-911 Emergency Service
  • E-store
  • Extension Group Management
  • Extension Range Flexibility
  • Fax Support
  • Find Me Follow Me
  • Flexible Auto Attendant Routing
  • Invoicing
  • Music on hold
  • Package Billing
  • Remote Phone Support
  • Self Service Extension Management
  • Voicemail
  • Voicemail to Email & Unified Messaging


Call Screening
Caller ID Routing
Extension Monitoring
Line Sharing (Key System)

System Management

  • Application Manager
  • Carrier Grade Reliability & Compatibility
  • Centralized Web Based Administration
  • Customer Service Agent Management
  • Data Encryption for Critical Data Storage
  • Distributed Architecture
  • Email Notification System
  • High-Level Codec & Protocol Compatibility
  • Multiple Levels of User Access
  • Online Backup System
  • Transport Layer Security (TLS)
  • Unified Customer Management

Monitoring and Reporting

  • ACD (Average Call Duration)
  • ASR (Average Success Ratio)
  • CDR (Call Detail Record)
  • Country/City Reports
  • Customer Reports
  • Real-Time Monitoring Tool
  • Security Logs
  • Unsafe Account Monitoring

Call Management

  • Carrier Failover Support
  • Fax & Video Support
  • Port Limitation Support
  • Prefix-Based Routing
  • Priority-Based Routing
  • SIP Proxy with Topology Hiding
  • Unlimited Multiple Carrier Support


  • Advanced Taxation System
  • Flexible Payment Structure
  • Integrated RADIUS-based Billing
  • Minute Rounding & Fee Definition
  • Unlimited Rate Table Support

IGT Networks

IGT Networks finds success with the robust IPsmarx Multi-Tenant IP-PBX platform after years of struggling with open source systems.

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Custom Features

Choose from the following features to customize a bundle tailored to your business model.

 Customer Experience

  • Additional IVR Languages
  • Custom Welcome IVR
  • Mobile Top Up
  • Mobile Top Up Through IVR
  • Recharge Through IVR
  • Sign Up Through IVR
  • SMS Notifications
  • Speed Dial
  • Transfer Card Balance

  Call Management

  • DID Forwarding
  • DID2IP
  • Direct DID
  • Hunt-Stop & Route Suspension
  • IP Video Support
  • Least Cost Routing (LCR)
  • Multi-Dial Plan

 System Management

  • Advanced RTP Management
  • Auto-Provisioning
  • Class 5 Server
  • H323 Support
  • Redundancy
  • SIP Card
  • Spanish Platform
  • Support Ticketing System


  • Auto Recharge/Recurring Billing
  • Disconnect Fee
  • Invoicing
  • Minute Shrinking
  • Package Billing
  • Step Billing
  • Unified Invoicing

 Resellers and Agents

  • Reseller Management
  • Payment Based Reseller
  • PINless Reseller
  • Reseller Web Portal
  • Retail Store Recharge Through IVR
  • Usage Based Reseller
  • White Label Reseller



  • Gift Card
  • Bonus Points
  • Promotion & Discount Tool
  • Message Board
  • Referral Program Management


  • Customer Portal
  • E-Store