The IPsmarx Carrier Grade Softswitch comes fully equipped with the following features.
System Management Features
Distributed Architecture with TLS Security
To ensure reliability, IPsmarx softswitch solution has been designed with distributed architecture as seen in the diagram. By using TLS, Transport Layer Security, critical data remains secure during transfer.
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SIP Proxy with Topology Hiding
Signaling for SIP traffic is handled by the IPsmarx SIP proxy server. Based on the proxy settings the server will choose which carrier the SIP device will use. For enhanced security, it will also hide the IP addresses of the sender from the IP addresses of the receiver. This feature is also called Topology Hiding. IPsmarx SIP proxy server is SIP RFC 3261 compliant.
SIP & H323 Carrier Support
Our softswitch supports both SIP and H323 protocols, allowing carriers to interconnect with providers and customers regardless of their call control protocol. The correct port for each protocol can be assigned automatically. This can also be changed manually to any port requested by the end point carrier. Our H323 module supports Fast Start capability. Note: H323 support must be added to the softswitch as an add-on module.
Instant SIP & H323 Protocol Conversion
This feature enables the softswitch to link calls between VoIP providers using incompatible protocols. The softswitch views the incoming protocol being used and looks at the outgoing protocol being requested and then changes the protocols required without any disruption of call quality. Note: H323 support must be added to the softswitch as an add-on module.
Fax & Video Support
Carriers have a competitive edge using the IPsmarx softswitch that can accept fax and video in pass thru mode.
Complete Codec Support
To increase interconnection opportunities for VoIP carriers, the IPsmarx softswitch supports all major codecs including G729, G723, G711a, G711u, h464, and h464 in pass-thru mode and via codec negotiation. The IPsmarx platform also supports DTMF according to RFC2833. Since IPsmarx platform supports codec negotiatioan , there is no need for any codec settings at the client or carrier side and this feature makes IPsmarx platform even easier to manage.
Port Limitation Support
With this feature, administrators can limit the number of ports each of their customers and end point carriers may use.
Prefix Based Routing
This feature allows Carriers to define a tech-prefix for each client and set that tech-prefix in the dialing plan to a special carrier / route. The result will be routing the call based on the defined tech-prefix.
Priority Based Routing
This feature allows Carriers to define a priority for each entity in the dialing plan and IPsmarx routing engine will follow these priorities every time that it wants to send a call to an end-point carrier.
Unlimited End-Point Carrier Support
The IPsmarx softswitch allows administrators to define an unlimited number of end-point carriers in order to take advantage of the best price and quality the market has to offer. Fail-over is also included in the softswitch package to ensure that our carrier clients have the most reliable service offering.
Data Encryption for Critical Data Storage
Administrators and end users can rest assured that critical data will be encrypted using complex encrypting methods such as RSA and MD-5.
Administrators have access to the call monitor to view live calls any time. IPsmarx’ monitoring tool displays the name of the caller, call destination, type of service, rate, call duration, available talk time, codec being used, and any other information relevant to the call.
Online Back Up Tool
This feature allows administrators to make an online backup from the entire database and save it on an internal or external hard disk.
Automatic Email Notifications
Using this feature, administrators can customize email messages to be automatically sent to their customers. For example, a Pre-paid wholesale customer trigger limit can be created to inform the client when their balance goes below a certain threshold amount.
The IPsmarx Application Manager offers the convenience of system updates, while allowing the flexibility of re-boot by component, resulting in streamlined system management and reduced cost of ownership.
Unified Customer Management
By taking advantage of Unified Customer Management, carriers can offer any other VoIP service supported by IPsmarx, such as IP phone service, calling card, or IP-PBX using the same billing solution and management interface. End users can sign up for any of the services offered using one web interface, and receive one bill for their usage of various services. Administrators and End Users can also set usage limits for each service. For example, they can set one usage limit for calling card and another for wholesale. Note: Service Providers must have appropriate IPsmarx add-on modules to offer additional services.
Enhanced Customer Management
Administrators not only have the ability to define a custom level of access for their customer service representatives, they can also offer an interactive field for employees to add notes for each customer to streamline the customer service process.
Multiple Levels of Access
This feature allows multiple users to be logged in to the softswitch management interface at the same time with different levels of access. This enables carriers to establish customized levels of access to the softswitch interface. Reports and permissions can be allowed or restricted at the administrator’s discretion.
Integrated RADIUS-based Billing
Our internal RADIUS server for AAA (Accounting, Authorization, and Authentication) procedures guarantees optimal performance and outstanding billing functionality. This feature is compliant with RFC-2865 industry standard.
Minute Rounding & Fee Definition
Using this feature, administrators can establish optional extra fees and minute rounding. For example, with a 30 by 6 resolution, the caller will be charged for the first 30 seconds regardless of the talk time. In this scenario, after the first 30 seconds, the caller will be charged in 6 second increments. Administrators can also define fees, such as maintenance or connection fees.
Advanced Taxation System
With the IPsmarx softswitch solution, a third party taxation company is not required. All taxation can be managed in the same management interface. Administrators have the ability to establish multiple tax profiles and manage various taxes.
Promotion Management Tool
By creating customized discounts, promotions, and coupons, carriers are able to offer incentives to their customers using this tool. They can also take advantage of the voucher system supported by IPsmarx to offer prepaid vouchers or promotional codes for their customers. This tool is especially lucrative in regions where credit cards are not widely used.
Flexible Payment Structure
Using our Flexible Payment Structure, administrators are able to manage payments including prepayments and security deposits, while extending credit at their discretion.
Unlimited Rate Table Support
With this feature, administrators benefit from the ability to set up unlimited selling and buying packages, increasing the number of end point carriers and customers they may interconnect with.
Designed for wholesale VoIP carriers who need an all-in-one solution to manage billing, routing, taxation, and complex routing tables, the IPsmarx Wholesale Softswitch offers an unparalleled reliable and user-friendly solution.
With enhanced security features and our database technology, wholesale VoIP carriers enjoy flexible billing and streamlined rate management through the IPsmarx web-based billing interface.
For enhanced security, the IPsmarx softswitch produces a report that shows logs for all unauthorized attempts on the platform. Security features of the softswitch will reject any unauthorized login attempt; however a log will be available for system administrators to check the IP address of the unauthorized source.
Flexible CDR Reporting
The CDR, Call Detail Record, is an enhanced reporting tool which enables carriers to view call details, cost, profit, and duration of each call. This report is available per carrier or per customer.
Flexible ASR Report
The ASR, Average Success Rate, enables carriers to evaluate the quality of their termination providers. The report measures call duration based on carriers, destination, and more. A percentage of the calls being terminated by the system can also be generated, which will aid in determining the quality of end-point carriers.
Flexible ACD Report
The ACD, Average Call Duration, report measures call duration based on carriers or destinations. This produces a report indicating how long callers are on the phone and generates a time value to measure the quality of end-point carriers.